Privacy Policy
Effective Date: 01 January 2026
1. Introduction
RideOM respects your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, and safeguard information when you use our loan and collection management software. By using RideOM, you agree to the practices described here.
2. Information We Collect
We may collect business and account-related information such as your name, contact details, login credentials, subscription details, and operational data you enter (customer records, payment history, EMI data). We do not intentionally collect unnecessary personal information.
3. How We Use Information
Data is used strictly to provide platform functionality such as account access, dashboard insights, collection tracking, customer management, and system improvements. We do not sell your data to third parties. Information may be processed to improve service performance and ensure security.
4. Data Security
We implement reasonable technical and administrative measures to protect user data against unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security, and users share data at their own discretion.
5. Data Retention
If your subscription expires, account data may be retained for up to one month. After this period, information may be permanently deleted and may not be recoverable. Users are advised to export or back up data before expiration.
6. Legal Compliance
RideOM operates in accordance with the Information Technology Act, 2000, and other applicable Indian laws. Users are responsible for ensuring that customer data entered into the system complies with local data protection and financial regulations.
7. Third-Party Services
RideOM may use secure hosting and communication providers. These services process data only as necessary to deliver our platform and are required to maintain confidentiality.
8. Contact Us
rideomcare@gmail.com
WhatsApp Helpdesk Available